Privacy Policy

Who we are

Northbridge Tutoring is a boutique online English tutoring agency based in the United Kingdom. We can be reached at hello@northbridgetutoring.com.

What we collect

When you enquire, register interest in a course or create an account, we collect the information you provide directly: name, contact details, your child's age and curriculum, and any context you share about their learning needs. We also collect basic technical information (such as IP address and device type) and anonymous usage analytics to help us improve the website.

How we use it

• To respond to your enquiry and arrange a call or lesson.
• To deliver and manage tuition you have booked.
• To send service emails about your bookings.
• To improve our website, courses and customer service.

Lawful basis

We rely on your consent (when you contact us), the performance of a contract (when you book tuition), and our legitimate interests in running and improving a small tuition business.

Sharing

We do not sell your data. We share information only with the specialist tutor matched to your child, and with trusted service providers we use to run the business (hosting, email and analytics). All providers process data on our instructions under appropriate safeguards.

Your rights

You have the right to access, correct, delete or restrict the personal data we hold about you, and to object to certain types of processing. Email us at hello@northbridgetutoring.com and we will respond within one working day.

Cookies & analytics

We use a small number of essential cookies to keep you signed in and remember your region. We also use privacy-friendly analytics to understand how the site is used. No advertising cookies are set.

Children

Our service is for parents and carers, who book tuition on behalf of their child. We do not knowingly collect personal data directly from children under 13.